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You are here: Homepage > About Us > Complaints > Complaints Commissioner

If you have followed the Complaints process and are still not satisfied with our response, you can contact the Office of the Complaints Commissioner.

The Complaints Commissioner is an independent person who investigates allegations of maladministration causing injustice to the person who has complained.

You must have attempted to resolve any issue through the Customs Department Complaints Procedure before contacting the Complaints Commissioner.

Last Updated: 2008-11-19